Policies & Terms

Terms of Service Support Policy Refund & Billing Policy Privacy Policy Community Forum Terms of Service Community Forum Privacy Policy

BroHosting (Csendes Marcell E.V.)

Registration Number: 55457220

Tax Number: 56766442-1-32

Registered Office: Hungary, 2671 Őrhalom, Alkotmány út 5.

Last updated: 2022.05.08

Terms of Service

These Terms of Service (the "Agreement" or "The Bro Code") are an agreement between BroHosting ("BroHosting", "Csendes Marcell E.V", "us", "our", or the “Company”) and you ("User" or "Bro" or "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the products and services made available by BroHosting (collectively, the "Services"). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.

Article 1 - Account Eligibility

  1. By registering for or using the Services, you represent and warrant that:
    1. You are eighteen (18) years of age or older. The Services are intended solely for Users who are eighteen (18) years of age or older. Any registration, use of or access to the Services, by anyone under eighteen (18) is unauthorized and is a violation of this Agreement.
    2. If you use the Services on behalf of another party you agree that you are authorized to bind such other party to this Agreement and to act on such other party's behalf with respect to any actions you take in connection with the Services.
  2. It is your responsibility to provide accurate, current, and complete information on the registration forms, including an email address that is different from the domain you are signing up under. If there is ever an abuse issue or we need to contact you, we will use the primary email address we have on file. It is your responsibility to ensure that the contact information for your account, including any domain accounts is accurate, correct and complete at all times. BroHosting is not responsible for any lapse in the Services, including without limitation, any lapsed domain registrations due to outdated contact information being associated with the domain. If you need to verify or change your contact information, you may utilize the BroHosting Client Area (CA) to update your contact information. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or certain other cases, you may be required to provide government issued identification and possibly a scan of the credit card used for verification purposes. Failure to provide the information requested may result in your order being denied.
  3. You agree to be fully responsible for all use of your account and for any actions that take place through your account. It is your responsibility to maintain the confidentiality of your password and other information related to the security of your account.

Article 2 - Website Transfers

Our Transfers Team will make every effort to help you move your website to us. Transfers are provided as a courtesy service. We do not make any guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult, if not impossible, to migrate some or all account data. In some cases we may not be able to assist you in a transfer of data from an old host. The free transfer service is available for fourteen (14) days from your sign up date. Transfers outside of the fourteen (14) day period will incur a charge; please contact a member of our Transfers department to receive a price quote. In no event shall BroHosting be held liable for any lost or missing data or files resulting from a transfer to or from BroHosting. You are solely responsible for backing up your data in all circumstances.

Article 3 - Prohibited Uses

  1. Unsolicited commercial email, or SPAM, is prohibited. Our network is not designed to be used for sending more than over a hundred (100) emails per hour and you may not send more than one thousand (1000) emails per day. If you need to send an email over one hundred (100) emails per hour and/or more than one thousand (1000) emails per day, please contact our Support Team for a list of other service providers that can assist with this task. Even if you send email to fewer than thousand (1000) emails per day, we will consider your mail to be unsolicited, or SPAM, if it results in a number of complaints to us, disrupts our network, or subjects us to unfavorable action by other Internet providers.
  2. Certain content is prohibited. You are responsible for any content transmitted, or accessed, using our network. Transmission, storage, or presentation of any information, data or material in violation of any applicable law or regulation is prohibited. You may not use our network to facilitate the violation of any particular law or regulation or this AUP. The activities listed below are meant to provide you with examples of activities and content that are strictly prohibited by this AUP and is not exhaustive. Use of our network to host content related to or to engage in the following activities is strictly prohibited.
    1. Topsites;
    2. IRC scripts/bots, IRCD (irc servers), AutoSurf/PTC/PTS/PPC sites;
    3. IP scanners, Bruteforce Programs/Scripts/Applications;
    4. Mail Bombers/Spam Scripts;
    5. File Dump/Mirror Scripts (similar to rapidshare);
    6. Anonymous or Bulk SMS Gateways;
    7. Websites or links to websites advocating human violence and hate crimes;
    8. Websites promoting illegal activities. or linking to other websites that promote illegal activities;
    9. selling, or otherwise disseminating, pornography or other erotic material, regardless of its literary merit;
    10. hosting adult thumbnail galleries/banner exchanges;
    11. lottery/gambling or chain letters, regardless of content, and regardless of your citizenship;
    12. advertising, advocating or operating High-Yield Interest Programs (HYIP) , Ponzi or Pyramid schemes, prime banks programs, Bank Debentures/Bank Debenture Trading Programs, or Related Sites;
    13. fraudulent sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com).
    14. broadcasting or streaming of live sporting events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc.) or television;
    15. cryptocurrency/bitcoin miners;
    16. impersonating another user or otherwise falsifying one’s user name in email, Usenet postings, on Internet Relay Chat (IRC), or with any other Internet service;
    17. dox or posting personally identifiable information such as addresses and phone numbers of individuals with the hope of causing damage or harm to said person. This does not cover Government officials when providing contact email addresses or the representatives work phone;
    18. content that promotes or advocates human trafficking in any way shape or form as determined by BroHosting's sole discretion, sites that promote prostitution, or escort services;
    19. network unfriendly activity (ex: attempts to interfere with our network or network connections or which adversely affect the ability of other people or systems to use our network or the Internet);
    20. creating, posting or sending Warez, Roms, CD-Keys, cracks, passwords, serial numbers, Internet viruses, worms or Trojan horses, engaging in denial of service attacks, or hosting content that is intended to assist others in defeating technical copyright protections;
    21. posting links to prohibited items, facilitating a violation of our Policies, or instructing others in illegal or prohibited activities; and
    22. setting up or using (via the Service) proxies, proxy scripts/anonymizers of any kind.
  3. If you believe that another customer is using our network in violation of these Policies, please contact us.
    1. This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of Hungary, to the exclusion of conflict of law rules.
    2. Network Stability. Our network is designed to meet the anticipated needs of our customers, users, and our needs. If we determine that your use of the Services is in breach of our Policies or impairs the stability of our equipment, technology or network, we may suspend your use of the network, throttle back the bandwidth available for your use, or terminate our agreement with you, in our sole discretion.
    3. Child Pornography. BroHosting takes a strong zero tolerance stance on child pornography, content perceived to be child pornography or child exploitative content. Any website found to host child pornography, link to child pornography or exploitative content will be suspended immediately without notice or warning.

Support Policy

§ Article 1 - Purpose

This is BroHosting's (“BroHosting”, “Csendes Marcell E.V.”, “we”, or “our”) Support Policy. The purpose of this Support Policy is to clearly lay out BroHosting’s support policies and procedures so that all customers have a clear understanding of what can be expected of us and what we expect of you, our valued customer, in connection with our delivery and your use of the Services (as defined in the Terms of Service). We ask that every customer read these policies and familiarize themselves with them. We look forward to providing quality support for all of your hosting needs. Capitalized terms used but not defined in this policy have the meaning given to them in our Terms of Services, located at: https://brohosting.eu/policies#Terms-Of-Service.

  1. Live Chat
    Live Chat is available during weekdays (MON - FRIDAY) & live chat is NOT AVAILABLE during any Hungarian Holidays that are marked in the calendar as holiday. For full list of current year national holidays, please visit this website below. https://www.officeholidays.com/countries/hungary/
    1. Live Chats are available when status indicates ("Online - Click to chat") on https://brohosting.eu.

  2. Support Ticket

    Domain names are NOT SET TO AUTOMATICALLY RENEW.

  3. Emails

    BroHosting reserve the rights to cancel email support request to certain customers at any point. Due to the technical environment behind emails, we are not responsible for any non-delivered emails.

  4. Phone

    BroHosting is not providing any form of support over telephone EXCLUDING services that are provided within Hungary, such as Web Design, IT Services, Computer Repairs.

    5. If you have any complaints or feedbacks on the support you receive. Please email us at feedback@brohosting.eu

Refund & Billing Policy

Article 1 - Purpose

This is BroHosting's (“BroHosting”, “Csendes Marcell E.V.”, “we”, or “our”) Refund & Billing Policy. This Refund & Billing Policy discusses the ways in which we charge customers for use of the Services (as defined in the TOS) and related questions about charges, refunds and billing disputes. Capitalized terms used but not defined in this policy have the meaning given to them in our TOS, located at: https://www.brohosting.eu/policies#Terms-Of-Service.

Article 2 - AUTOMATIC RENEWAL

  1. Package Renewal.
    ALL PRODUCTS AND SERVICES WE ADVERTISE ON OUR WEBSITE INCLUDING ARE NOT SET TO AUTOMATICALLY RENEW. YOUR INITIAL RENEWAL DATE WILL APPEAR ON THE CHECKOUT SCREEN WHEN YOU INITIALLY PURCHASE SERVICES. BROHOSTING IS NOT RESPONSIBLE FOR ANY DOWNTIME/OUTAGE OR FINANCIAL AND/OR DATA LOSS IN ANY WAY IF YOUR SERVICES WERE NOT RENEWED IN TIME.

    You will also be emailed an invoice for the renewal term at the email address in your account in advance of any renewal with the terms of the upcoming Renewal Term, including duration and price of such renewal.

  2. Domain Name Renewal

    Domain names are NOT SET TO AUTOMATICALLY RENEW.

    You will also be emailed an invoice for the renewal term at the email address in your account in advance of any renewal with the terms of the upcoming Renewal Term, including duration and price of such renewal.
  3. Charges

    The Due Date for Fees for renewed packages is the package renewal date.

  4. Failure to Renew

    Accounts that have invoices which are more than fourteen (14) days overdue will be suspended. If a suspended account is to be reactivated, all of the overdue invoices will need to be paid to make it current before the suspension is lifted. Accounts that have invoices more than two months overdue are considered abandoned and will be subject to termination.

Article 3 - Responsibility for Payment

You are responsible for all charges, costs, expenses and other fees (the “Fees”) associated with your use of the Services once our Services are made available to you. Your first invoice is generated at the time you purchase the Services. An invoice, which will include the duration and price of such renewal for any Renewal Term, is generated fourteen (14) days prior to the first day of the Renewal Term (the “Due Date”) unless other arrangements have been made or a cancellation request has been submitted from the client portal. The invoice will also be available in the “My Invoices” section of the Client Portal. You are responsible for the fees and charges set out within the emailed invoice you pay on the Effective Date and any other invoice generated for a Renewal Term. If paying by credit card, Paypal Billing Agreement, or any other payment method capable of automatic charge, you will be charged on the Due Date. New Services, packages or domains that are ordered and unpaid after seven (7) days will be canceled.In the event that the customer fails to pay for services given, BroHosting may assign unpaid late balances to a collection agency for appropriate action. You agree to reimburse BroHosting for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses, if legal action is necessary to collect payment on balances due. In the event that the customer fails to pay for Services given, BroHosting may assign unpaid late balances to a collection agency for appropriate action. You agree to reimburse BroHosting for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses, if legal action is necessary to collect payment on balances due. Price Adjustments. To remain competitive, we occasionally make changes to our plans and pricing. To have your plan updated to current offerings please contact our billing team. We cannot go back and modify invoices that have already been paid but will be happy to modify your plan for new invoices. To remain competitive, we occasionally make changes to our plans and pricing for reasons that include, but are not limited to, fluctuations in non-US Dollar denominated currencies, as detailed in Section 7(b) below. No price changes will be effective without your consent in the middle of an initial term or any Renewal Term but prices may change between Renewal Terms. All price changes will be reflected in the emailed invoice sent to you before any Renewal Term begins. The charges, which may include an adjusted price after you consent to such adjustment OR a new Renewal Term starts, will be applied on the Due Date, as specified above. YOU MUST CANCEL YOUR SUBSCRIPTION TO AVOID AN INVOICE TRIGGERING PAYMENT OF THE ADJUSTED PRICE BEING PROCESSED FOR A RENEWAL TERM. You may also opt to change plans in the middle of a term or Renewal Term. We cannot go back and modify invoices that have already been paid but will be happy to modify your plan, and adjust prices for Services, for new invoices that have not yet been paid for any Renewal Term. Cancellation or Consent to Mid-Term Price Changes. In the event a material change in our business or our supplier’s prices or services requires us to alter our Services offering to you in the middle of the initial or Renewal Term, we will provide you a notice specifying the proposed change(s) in reasonable detail. In the event of such material change(s) to the Services, including but not limited to a change to the duration of the then-current term, the scope or type of Services being offered or the price for such Services, you will have thirty (30) days from the date of such notice to either: (i) consent to the change(s) and accept the altered terms for the Services from the date of your consent or (ii) allow the Services to be terminated after the thirty (30) day period expires. If you do not consent to the changes and accept the altered scope within the thirty (30) day time period, you acknowledge and agree that BroHosting may terminate the Services before the end of the then-current term without further notice or consent.

Article 4 - Money Back Guarantee

Certain Hosting Services carry an unconditional fourteen (14) day satisfaction guarantee. To cancel your Hosting Services and receive a refund of our fees, you must contact us via the Client Area within fourteen (14) days from the Effective Date and a refund will be issued. If you cancel after fourteen (14) days from the Effective Date, you are not entitled to any refund and any refund you do receive is at our sole discretion. Refunds are not offered for partial months of service. Accounts that are terminated due to violations of our Policies are not eligible for a refund. All third party fees, including domain registration fees, setup fees and migration fees, are non-refundable, non-negotiable and excluded from our Money Back Guarantee. Further, SSL certificates have a Twenty Five (30) day refund window from time of purchase. For free domain registration promotions (.com, .net, .hu and .org), the retail price of the domain $14.95 will be deducted from any refund amount upon cancellation. You will retain the domain registration.

Article 5 - Refunds

  1. Accounts that are terminated due to Terms of Service violations are not eligible for a refund or any service credits.
  2. Domain registrations, domain renewals, setup fees and migration fees are not refundable. Service credits have no cash value and are extended at our discretion.
  3. Web Design and IT Services are not refundable including any extra or additional charges.
  4. Service credits expire at the earlier of your account expiring, being terminated, or twenty-four (24) months from the date it was issued.
  5. All refunds are subject to the terms of service for any third party payment processor and those terms take precedence over the terms in the TOS and our Policies.
  6. In the event we are unable to refund any fees or charges via the method of payment, we will use commercially reasonable efforts to return or credit the appropriate funds to you.
  7. If you paid us by credit card we will credit the card on file.
  8. If you paid us through another payment processor, we will take steps to refund the appropriate fees through that payment processor.
  9. If the information we have on file for your account is not up to date, your refund may not be completed.

Article 6 - Service Credit Eligibility

Customers who at the time of the report of the claimed outage are not current on their invoices for the Services do not qualify for service Credits related to any outages. Customers who have not paid their invoices on time more than three times in the 12 months preceding the claimed outage are not eligible for service credits. In order to deliver a secure high performance hosting environment, we utilize certain automated systems to limit malicious and resource-intensive activity. In some instances, non-malicious activity can appear to be malicious and trigger our systems, which may limit your ability to use our Services as set forth in Section 3(d)(iii) of the TOS. Such limitations may result in bandwidth throttling or suspension or termination of your account, in our sole discretion. In these situations, any interruption, suspension or change in the availability of the Services will not be considered downtime and will not be eligible for a service credit.

Article 7 - Payment Methods; Currencies

We accept payment via Visa, MasterCard, Discover, American Express, JCB and wire transfers. By providing us with your account payment information, you give us consent to charge you on the Due Date of any invoices linked to the account. Please see our invoice for wire transfer banking information. We accept multiple currencies as found on our website. All fees for Services are calculated in Hungarian Forints and, whenever possible, we will attempt to charge in the currency you select upon checkout unless the payment gateway does not support the currency, in which case, the currency will be converted to HUF and charged in HUF. Prices displayed in other currencies are shown according to exchange rates posted that day but may differ from your final rate given to you by your bank. Additionally, RATES ARE SUBJECT TO CHANGE, which may result in increases or decreases in non-US Dollar denominated prices charged for the Services. Further, you may be subject to additional fees or other charges assessed or imposed by the administrator of your selected method of payment. BroHosting is not responsible for these charges.

Article 7 - Charges for Account Upgrades, Downgrades and Migrations

License. In connection with any data migration, you hereby authorize BroHosting to access your data for data migration purposes. Before requesting Services that may require a data migration to occur, you hereby agree to backup all of your data on both the source and the target servers, as appropriate. Upgrades. When upgrading to a higher-priced hosting plan, we will migrate your account to the new Service at no charge. The data center migration fee is also waived if you choose to move to a new data center during the upgrade process. Upgrade requests are processed and effective only after payment for the package price difference is paid. If you would like to move to another data center without upgrading your account, there is a twenty-five dollar ($25) migration fee. Downgrades. When downgrading to a lower-priced plan, the difference between the amount of the current package price already paid over the new package price will be placed on the billing account as a service credit. Refunds will not be issued and a twenty-five dollar ($25) downgrade migration fee may be charged. Please contact the sales or billing department if considering an upgrade or downgrade to determine what options are suitable and to discuss pricing. Migrations From Other Hosts. All migration-related work is included as a Service for purposes of our Policies. All complementary migrations require the user to provide cPanel account credentials for their previous hosting environment. Clients who migrate from non cPanel hosting environments may incur a charge determined by the migration team and assessed based on the complexity of the migration. Bro, Awesome, Legendary Shared Hosting plans receive 1 (one) complimentary migration. If the previous host does not provide cPanel access, a migration fee may be assessed. If the previous host does not provide cPanel access or if you would like our team to migrate more than 25 (twenty five) accounts, a migration fee may be assessed. Other Migration Situations. Some clients have specific migration needs, depending on our migration workload, we may be able to accommodate those needs. In these cases, you may incur a charge determined by the migration team and assessed based on the complexity of the migration and your specific needs.

Article 9 - Billing Errors; Chargebacks

If you discover an error on your invoice please notify us as soon as possible by either chatting or submitting a ticket to our Billing Department at https://ca.brohosting.eu/. We will honor invoice errors as long as we are notified of them within fourteen (14) days. If more than fourteen (14) days have elapsed we may decline the refund request. If a refund is in order it will go onto your account as a service credit to be used on a future invoice. Service credits have no cash value. If at any time you have questions or concerns regarding a charge from BroHosting, please submit a ticket at https://ca.brohosting.eu. Any received chargebacks will incur a fifty dollar ($50) investigation fee on the associated billing account and all services will be immediately suspended pending investigation. BroHosting may reject the future use of payment methods from an account for which a chargeback has been previously issued. Upon receipt of a chargeback or payment reversal, the account related to the payment may be suspended or terminated.

Fair Usage Policy

Article 1 - Purpose

This is BroHosting's (“BroHosting”, “Csendes Marcell E.V.”, “we”, or “our”) Fair Usage Policy. The purpose of this Fair Usage Policy is to clearly lay out BroHosting’s fair usage policies and procedures so that all customers have a clear understanding of what can be expected of us and what we expect of you, our valued customer, in connection with our delivery and your use of the Services (as defined in the Terms of Service). We ask that every customer read these policies and familiarize themselves with them. We look forward to providing fair amount of resources for all of your hosting needs. Capitalized terms used but not defined in this policy have the meaning given to them in our Terms of Services, located at: https://brohosting.eu/policies#Terms-Of-Service.

Prohibited Uses

  1. Unsolicited commercial email, or SPAM, is prohibited. Our network is not designed to be used for mailing lists with over five hundred (500) recipients and you may not send an email to more than five hundred (500) recipients. If you need to send an email to over five hundred (500) recipients, please contact our Support Team for a list of other service providers that can assist with this task. Even if you send email to fewer than five hundred (500) recipients, we will consider your mail to be unsolicited, or SPAM, if it results in a number of complaints to us, disrupts our network, or subjects us to unfavorable action by other Internet providers. Please review the “CAN-SPAM Act” and ensure that any commercial email you send complies with this Act. Email that is “CAN-SPAM compliant” may still otherwise be prohibited by our AUP. If you believe one of our customers is engaged in spamming, please send an email containing all headers, and your contact information, to: abuse(at)brohosting.eu (replace “(at)” with “@”).

Privacy Policy

Article 1 - Collected Information

This is BroHosting's (“BroHosting”, “Csendes Marcell E.V.”, “we”, or “our”) Privacy Usage Policy. discusses the ways in which we collect, use, maintain and disclose information collected by us from our customers, visitors to our websites, and, in some cases, visitors to our customer’s websites (“Users”) or Community Users.

Article 2 - Purpose of Collection

The nature of internet business requires us to collect information from Users. While this policy is entitled a “privacy policy,” it discusses all of the ways in which we use information collected directly or indirectly from our Users, including personally-identifiable information gathered by us (“PI”) and other anonymous information (“AI”) (collectively, “Information”). Information transmitted, collected, processed or which is otherwise provided to us by Users is not necessarily considered by us to be private. Please review this Privacy Policy carefully to determine how we treat this information.

Article 3 - Acceptance of the Policy

You accept this Privacy Policy by using our websites (located at: https://brohosting.eu and https://community.brohosting.eu, referred to herein as the “Site”), placing an order for Services (as defined in the Terms of Service) with us or joining our email list.

Article 4 - Changes to Policy

If we make a change to this Policy that, in our sole discretion, is material, we will notify you by email, post a notice of such changes on the Site or flag our Privacy Policy on the Site as updated. You agree to our use of electronic communications with you for purposes of this Policy. If you do not agree to the changes to this Policy, we will continue to maintain and use PI previously collected in accordance with the Policy in force as of that date.

Article 5 - Information that we Collect;
Use of Information.

  1. Generally. We may use PI as required or permitted by law, including in response to service of legal process (court order, summons, subpoena, and the like). We may disclose PI to law enforcement or regulatory authorities as part of an investigation into activity at the Site (such as a suspected breach). We shall use commercially reasonable measures to limit disclosure and use of such PI. We may use PI in connection with the establishment or defense of legal claims. Any information sent to us will not be deemed to be confidential, and may be shared by us with any other individual or entity, regardless of whether you mark it confidential.
  2. Information contained in your customer record. Users who are our customers provide us with their name, address, phone number, user name, credit/debit card or bank information and other personally identifiable or confidential information and other information we require to provide Service to them. We may also acquire information about customers from third parties such as credit reporting agencies, as well as collect information about our customers’ use of the Services. This information may be linked to the information provided to us by our customers to create an administrative record and is referred to as “Registration and Billing Information”.
  3. User inquiries. Users who contact us with questions may be required to give us additional information to assist us in resolving their questions, or to assist us in our business (“User Inquiry Information”).
  4. Anonymous Information. We collect anonymous information (AI) regarding your use of the Site, such as computer-related information (browser type you used, your Internet Protocol address, last URL visited, and the date and time of day of your login). We send a “cookie” or “pixel tag” to your computer which contains an identification number that is unique to the computer you are using. You may decline to provide such information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result, and some services may not be available. We use this information to enhance the experience of using the Site, to tailor our Site to its visitors, to understand how our Site is used, to investigate and verify proper conduct at the Site, and to monitor the security and integrity of the Site.
  5. Third Party Agents – Access to and Use of PI. We may contract with third parties to assist us in our business, including providing certain Services, hosting of the Site, hosting of data (including PI and AI), promotional services, authorization and processing of payments, fulfillment of product orders and processing of returns. Such third parties shall agree with us in writing to maintain your privacy at least with the level of protection set forth in this Privacy Policy.
  6. Unrelated Third Party Links and Information. Our Site contains links to other websites or other information and materials provided by third parties (by way of example, links to third party social media websites). We do not own or control such other websites or third parties and are not responsible for the information provided at those websites or in such materials. We do not control, and are not responsible for, their privacy policies or the information collected at such third party websites.
  7. Customer Inquiries. We use customer inquiry information to identify Users personally. It is used throughout our business to provide services to Users, and to market new products and services to Users. Customer inquiry information is shared with third parties in the following circumstances: to identify and fix problems with the Services when we are not capable of doing so ourselves. Providers of third party products may require us to provide them with customer inquiry information. When Customer Inquiry Information is shared with third parties in these circumstances, the third parties are required to keep this information confidential. Further, entities that provide products to us may have privacy policies that differ from ours. We will be happy to provide you with the names of those businesses that provide Services through us to you, and links to their privacy policies, on your request.
  8. Information about Children. We do not knowingly collect personally identifiable information from children under the age of 13. If a parent or guardian believes that their child under the age of 13 has provided us with personally identifiable information, they should contact us.
  9. Other than in response to a lawful request by public authorities, BroHosting only shares your personal information with third parties who are acting as BroHosting!s agents or subcontractors and only uses your personal information for the purposes stated herein (or other purposes stated at the time of collection). Should BroHosting’s practices with respect to processing or use of personal information change, BroHosting will provide you with notice (either by means of an amendment to this Privacy Policy or otherwise) and provide you with an opportunity to opt out.

Article 6 - Your Access to and Ability to Change PI

You may request access, updating and corrections of inaccuracies in your PI by contacting us as set out below. For security purposes, we may request PI from you in connection with such access. You may also: (i) modify your information through your control panel in your account, or (ii) ask that information regarding your inquiries be deleted by contacting us through our contact form at https://www.brohosting.eu/contact-us/.

Article 7 - Deleting and Retention of PI

You may request that we delete your PI, and we shall attempt to accommodate such requests. However, we may retain and use PI for such periods of time as required or permitted by law or best business practices.

Security

We have implemented technical, physical and administrative safeguards designed to protect PI against loss and against unauthorized access, use, and disclosure. Passwords are stored on our server in encrypted form. We have personal information retention processes designed to retain personal information as necessary for the purposes stated above or to otherwise meet legal requirements. Unless this Privacy Policy states otherwise, our employees are required to keep the information set out here confidential.

Community Forum Privacy Policy

*Our community website: https://community.brohosting.eu

What information do we collect?

  1. We collect information from you when you register on *our community website and gather data when you participate in the forum by reading, writing, and evaluating the content shared here.
  2. When registering on our community website, you may be asked to enter your name and e-mail address. You may, however, visit our community website without registering. Your e-mail address will be verified by an email containing a unique link. If that link is visited, we know that you control the e-mail address.
  3. When registered and posting, we record the IP address that the post originated from. We also may retain server logs which include the IP address of every request to our server.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience — your information helps us to better respond to your individual needs.
  2. To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
  3. To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your user name, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

What is your data retention policy?

We will make a good faith effort to:
  1. Retain server logs containing the IP address of all requests to this server no more than 90 days.
  2. Retain the IP addresses associated with registered users and their posts no more than 5 years.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our community website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our community website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our community website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our community website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our community website and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

Our community website, products and services are all directed to people who are at least 13 years old or older. If this server is in the USA, and you are under the age of 13, per the requirements of COPPA (Children’s Online Privacy Protection Act), do not use this site.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our community website and not to information collected offline.

Your Consent

By using our community website, you consent to our community website privacy policy.

The Community Forum Privacy Policy is CC-BY-SA. It was last updated May 08, 2022.

Community Forum Terms of Service

These terms govern use of the Internet forum at http://community.brohosting.eu. To use the forum, you must agree to these terms with Csendes Marcell E.V., the company that runs the forum. The company may offer other products and services, under different terms. These terms apply only to use of the forum.

Important Terms

These terms include a number of important provisions that affect your rights and responsibilities, such as the disclaimers in Disclaimers, limits on the company’s liability to you in Limits on Liability, your agreement to cover the company for damages caused by your misuse of the forum in Responsibility for Your Use, and an agreement to arbitrate disputes in Disputes.

Your Permission to Use the Forum

Subject to these terms, the company gives you permission to use the forum. Everyone needs to agree to these terms to use the forum.

Conditions for Use of the Forum

Your permission to use the forum is subject to the following conditions:

  1. You must be at least thirteen years old.
  2. Retain the IP addresses associated with registered users and their posts no more than 5 years.
  3. You must use the forum in accordance with Acceptable Use and Content Standards.
  4. Subject to these terms, the company gives you permission to use the forum. Everyone needs to agree to these terms to use the forum.

Acceptable Use

Your permission to use the forum is subject to the following conditions:

  1. You may not break the law using the forum.
  2. You may not use or try to use another’s account on the forum without their specific permission.
  3. You may not buy, sell, or otherwise trade in user names or other unique identifiers on the forum.
  4. You may not send advertisements, chain letters, or other solicitations through the forum, or use the forum to gather addresses or other personal data for commercial mailing lists or databases.
  5. You may not automate access to the forum, or monitor the forum, such as with a web crawler, browser plug-in or add-on, or other computer program that is not a web browser. You may crawl the forum to index it for a publicly available search engine, if you run one.
  6. You may not use the forum to send e-mail to distribution lists, newsgroups, or group mail aliases.
  7. You may not falsely imply that you’re affiliated with or endorsed by the company.
  8. You may not hyperlink to images or other non-hypertext content on the forum on other webpages.
  9. You may not remove any marks showing proprietary ownership from materials you download from the forum.
  10. You may not show any part of the forum on other websites with.
  11. You may not disable, avoid, or circumvent any security or access restrictions of the forum.
  12. You may not strain infrastructure of the forum with an unreasonable volume of requests, or requests designed to impose an unreasonable load on information systems underlying the forum.
  13. You may not impersonate others through the forum.
  14. You may not encourage or help anyone in violation of these terms.

Content Standards

Your permission to use the forum is subject to the following conditions:

  1. You may not submit content to the forum that is illegal, offensive, or otherwise harmful to others. This includes content that is harassing, inappropriate, or abusive.
  2. You may not submit content to the forum that violates the law, infringes anyone’s intellectual property rights, violates anyone’s privacy, or breaches agreements you have with others.
  3. You may not submit content to the forum containing malicious computer code, such as computer viruses or spyware.
  4. You may not submit content to the forum as a mere placeholder, to hold a particular address, user name, or other unique identifier.
  5. You may not use the forum to disclose information that you don’t have the right to disclose, like others’ confidential or personal information.

Enforcement

The company may investigate and prosecute violations of these terms to the fullest legal extent. The company may notify and cooperate with law enforcement authorities in prosecuting violations of the law and these terms.

The company reserves the right to change, redact, and delete content on the forum for any reason. If you believe someone has submitted content to the forum in violation of these terms, contact us immediately.

Your Account

  1. You must create and log into an account to use some features of the forum.
  2. To create an account, you must provide some information about yourself. If you create an account, you agree to provide, at a minimum, a valid e-mail address, and to keep that address up-to-date. You may close your account at any time by e-mailing community@brohosting.eu.
  3. You agree to be responsible for all action taken using your account, whether authorized by you or not, until you either close your account or notify the company that your account has been compromised. You agree to notify the company immediately if you suspect your account has been compromised. You agree to select a secure password for your account, and keep it secret.
  4. You may not submit content to the forum as a mere placeholder, to hold a particular address, user name, or other unique identifier.
  5. The company may restrict, suspend, or close your account on the forum according to its policy for handling copyright-related takedown requests, or if the company reasonably believes that you’ve broken any rule in these terms.

Your Content

Subject to these terms, the company gives you permission to use the forum. Everyone needs to agree to these terms to use the forum.

  1. Nothing in these terms gives the company any ownership rights in intellectual property that you share with the forum, such as your account information, posts, or other content you submit to the forum. Nothing in these terms gives you any ownership rights in the company’s intellectual property, either.
  2. Between you and the company, you remain solely responsible for content you submit to the forum. You agree not to wrongly imply that content you submit to the forum is sponsored or approved by the company. These terms do not obligate the company to store, maintain, or provide copies of content you submit, and to change it, according to these terms.
  3. Content you submit to the forum belongs to you, and you decide what permission to give others for it. But at a minimum, you license the company to provide content that you submit to the forum to other users of the forum. That special license allows the company to copy, publish, and analyze content you submit to the forum.
  4. When content you submit is removed from the forum, whether by you or by the company, the company’s special license ends when the last copy disappears from the company’s backups, caches, and other systems. Other licenses you apply to content you submit, such as Creative Commons licenses, may continue after your content is removed. Those licenses may give others, or the company itself, the right to share your content through the forum again.
  5. Others who receive content you submit to the forum may violate the terms on which you license your content. You agree that the company will not be liable to you for those violations or their consequences.

Your Responsibility

You agree to indemnify the company from legal claims by others related to your breach of these terms, or breach of these terms by others using your account on the forum. Both you and the company agree to notify the other side of any legal claims for which you might have to indemnify the company as soon as possible. If the company fails to notify you of a legal claim promptly, you won’t have to indemnify the company for damages that you could have defended against or mitigated with prompt notice. You agree to allow the company to control investigation, defense, and settlement of legal claims for which you would have to indemnify the company, and to cooperate with those efforts. The company agrees not to agree to any settlement that admits fault for you or imposes obligations on you without your prior agreement.

Disclaimers

You accept all risk of using the forum and content on the forum. As far as the law allows, the company and its suppliers provide the forum as is, without any warranty whatsoever.

The forum may hyperlink to and integrate forums and services run by others. The company does not make any warranty about services run by others, or content they may provide. Use of services run by others may be governed by other terms between you and the one running service.

Limits on Liability

Neither the company nor its suppliers will be liable to you for breach-of-contract damages their personnel could not have reasonably foreseen when you agreed to these terms.

As far as the law allows, the total liability to you for claims of any kind that are related to the forum or content on the forum will be limited to $50.

Feedback

The company welcomes your feedback and suggestions for the forum. See the Contact section below for ways to get in touch with us.

You agree that the company will be free to act on feedback and suggestions you provide, and that the company won’t have to notify you that your feedback was used, get your permission to use it, or pay you. You agree not to submit feedback or suggestions that you believe might be confidential or proprietary, to you or others.

Termination

Either you or the company may end the agreement written out in these terms at any time. When our agreement ends, your permission to use the forum also ends.

The following provisions survive the end of our agreement: Your Content, Feedback, Your Responsibility, Disclaimers, Limits on Liability, and General Terms.

Disputes

Hungarian Laws will govern any dispute related to these terms or your use of the forum.

You and the company agree to seek injunctions related to these terms only in state or federal court in Budapest, Hungary. Neither you nor the company will object to jurisdiction, forum, or venue in those courts.

Other than to seek an injunction or for claims under the Computer Fraud and Abuse Act, you and the company will resolve any dispute by binding American Arbitration Association arbitration. Arbitration will follow the AAA’s Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes. Arbitration will happen in Budapest, Hungary. You will settle any dispute as an individual, and not as part of a class action or other representative proceeding, whether as the plaintiff or a class member. No arbitrator will consolidate any dispute with any other arbitration without the company’s permission.

Any arbitration award will include costs of the arbitration, reasonable attorneys’ fees, and reasonable costs for witnesses. You and the company may enter arbitration awards in any court with jurisdiction.

General Terms

If a provision of these terms is unenforceable as written, but could be changed to make it enforceable, that provision should be modified to the minimum extent necessary to make it enforceable. Otherwise, that provision should be removed.

You may not assign your agreement with the company. The company may assign your agreement to any affiliate of the company, any other company that obtains control of the company, or any other company that buys assets of the company related to the forum. Any attempted assignment against these terms has no legal effect.

Neither the exercise of any right under this Agreement, nor waiver of any breach of this Agreement, waives any other breach of this Agreement.

These terms embody all the terms of agreement between you and the company about use of the forum. These terms entirely replace any other agreements about your use of the forum, written or not.

Contact

You may notify the company under these terms, and send questions to the company, at community@brohosting.eu.

The company may notify you under these terms using the e-mail address you provide for your account on the forum, or by posting a message to the homepage of the forum or your account page.

Changes

The company last updated these terms on May 08, 2022, and may update these terms again. The company will post all updates to the forum. For updates that contain substantial changes, the company agrees to e-mail you, if you’ve created an account and provided a valid e-mail address. The company may also announce updates with special messages or alerts on the forum.

Once you get notice of an update to these terms, you must agree to the new terms in order to keep using the forum.